Because we care about our customers, Amplitude engaged a collaboration with CATIE (Centre Aquitain des Technologies de l’Information et Électroniques) – The Nouvelle-Aquitaine Digital Technology Centre – specifically with The Human Centered Systems (SCH) team involved on human factor.
Pierre Constant, Data Manager at Amplitude, explains “Our lasers are high-technology machines requiring strong expertise when a reparation is necessary. With CATIE, we are working on digital solutions for both facilitating the collaboration between a local technician and a remote expert, and maximizing lasers operating time. Our concern is to minimize the waist of time for our customers, and then they can go back to their project, research or production with effectiveness and efficiency.”
Pierre Constant adds “Currently, we are at the Human Centered Conception stage, prototyping the most efficient solutions for the users. And in the medium term, we’ll move on additional skills in matter of Artifical Intelligence with further image processing & enrichment.”