Coronavirus Amplitude Services
During the Covid-19 crisis period, Amplitude maintains its commitment to high quality service and care for employees and customers worldwide, with activity 24/7.
For any questions regarding your lasers, please email your request to the Amplitude service team in:
Europe: firstname.lastname@example.org (for industrial customers) ; email@example.com (for scientific customers)
North America & Canada: firstname.lastname@example.org
South Korea & Vietnam: email@example.com
Singapore & Indonesia: firstname.lastname@example.org
Please include the laser model and serial number to expediate analysis and response.
If necessary, and following local governmental authorization, our engineers from Amplitude service offices in Europe, America, China, South Korea & Vietnam can intervene on site. Otherwise, lasers specialists are available for remote. We have a complete issue resolution service, including refurbishment and exchange options.
Thank you for your patience and we look forward to continuing to support each other’s business in the months to come.